Same Day Shipping before 12pm*
Free Shipping over $99*
JumboPets.com.au is owned and operated by Jumbo Pets Pty Ltd, ABN 311 627 653 71. Jumbo Pets Pty Ltd is committed to the protection of personal information provided by you to the Site.
As part of Jumbo Pets commitment to the protection of Your Personal Information, we have developed this policy in line with the voluntary National Principles for the Fair Handling of Personal Information developed by the Australian Federal Privacy Commissioner, which represent industry best practice.
For the purposes of this Privacy Statement, Personal Information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
Your Personal Information is collected to enhance your use of the Site and continually improve our Site.
We will collect information that does personally identify you where required (this may include your name, email address, gender, age and subscribers details). We only collect this information to carry out the functions offered on the areas of Site that you choose to enter. If you do not wish to provide your Personal Information, you should not use these parts of the Web Site.
Jumbo Pets recognises that your privacy is very important to you. For this reason, if we can (and you want to), you do not have to identify yourself when you use or access most of the features of the Web Site. You will not be penalised if you do not provide us with your Personal Information.
Jumbo Pets will use all reasonable endeavours to maintain the security of Your Personal Information.
We require our staff and service providers to respect the confidentiality of Your Personal Information.
Due to the nature of the Internet, we cannot guarantee that Your Personal Information will always be secure during transmission or from unauthorised access during storage. Please contact Jumbo Pets immediately if you become aware or have reason to believe there has been any unauthorised use of Your Personal Information. To the extent permitted by law, we exclude any liability for loss or damage caused by breaches of the security, integrity or privacy of this Web Site.
Personal Information that you submit to our Web Site may be disclosed to a third party if the disclosure is:
Jumbo Pets will use all reasonable endeavours to keep Your Personal Information accurate. Please Contact Us to examine Your Personal Information if required. We will use reasonable endeavours to provide a complete list of Your Personal Information within 14 days of receipt of your enquiry.
You may Contact Us to amend any of Your Personal Information that is inaccurate or request that Your Personal Information be deleted. We will use reasonable endeavours to amend or delete your records as requested within 14 days of receipt of notice. If applicable, any legal requirement on Jumbo Pets to maintain certain records of Your Personal Information shall prevail over any of your requests.
If you would like any further information about your rights to privacy, please see the Australian Privacy Commissioner's website or contact the Internet Industry Association.
The information provided by the Jumbo Pets website must not be relied upon or regarded as a substitute for specific professional advice, veterinary advice or otherwise. We make no claim that the website is 100% accurate or suitable for an individual's unique circumstance and provide the website on the basis that all persons accessing the website responsibly assess the relevance and accuracy of its content.